Please kindly read carefully our Term of Service and some Travel Tips before booking your tour with us:

CONFIRMATION & BOOKING PROCEDURE

All tour booking must be sent through our company’s  e-mail address (infotopkomodotour@gmail.com), then there will be an official confirmation from us after we got your Down Payment to secure your booking with us.

PAYMENT SYSTEM:

  1. All tour price is quoted in Indonesian Rupiah (IDR) & American Dollar (USD).
  2. Down Payment is a MUST to confirm and secure your booking with us.
  3. Recommended Payment is by using TransferWise, Bank Transferred, Western Union
  4. Please inform us soon after you have transferred Down Payment.
  5. Rest Payment MUST be settled on the day you meet us before starting the tour
  6. Bank Administration fee will be paid by yourself
  7. Our Bank Data and Account will be sent to you when you need it.
  8. Sorry! We DON’T Accept Credit Card Payment

CANCELLATION & REFUND POLICIES:

  1. If you cancel the tour-booked with us in 30 days before Tour Departure, YOUR DOWN PAYMENT will NOT BE REFUNDABLE, because we’ll also pay the cancellation fee for the tour components that we have booked/prepared.
  2. After you have paid all the Tour Price to us, but suddenly you will cancel the tour in a last minute, while you HAVE NOT STARTED THE TOUR with us. So that, we will REFUND you 15% from the whole total Price.
  3. After you have paid all the Tour Price to us, but suddenly you will cancel the tour due to any reasons, while you HAVE BEEN DOING THE TOUR with us. So that, we will investigate that cancellation issue before we will take a decision whether it enables us to REFUND you or not?

Entrance Fee Komodo National Park:

On working days (Monday to Saturday):
Entrance fee: Rp IDR. 150.000/person/day
Ranger fee: Rp IDR. 80.000/group (1 – 5 people)
Government tax/Retribution: Rp IDR. 100.000/person/day
Wild life watching/observe fee: Rp IDR 5.000/person/day
Trekking-hiking fee: Rp IDR 5.000/person/day
Snorkeling activity: Rp IDR 65.000/person/day

On Weekend (Sunday and other public holidays):
Entrance fee: Rp IDR. 225.000/person/day
Ranger fee: Rp IDR. 80.000/group (1 – 5 people)
Government tax/Retribution: Rp IDR. 100.000/person/day
Wild life watcthing/observe fee: Rp IDR 5.000/person/day
Trakking-hiking fee: Rp IDR 5.000/person/day
Snorkeling activity: Rp IDR 65.000/person/day

SOME THINGS TO BRING DURING THE TOUR

Cash (IDR) for personal expenses, trekking/walking shoes, trousers, long sleeves, sweater, jackets, raincoat (in the rainy season), good resistant of walking booth (in rainy season), sleeping bag for village tour program (if you have a program to sleep in the village), sun glasses, sun hat, mosquito spray, malaria prevention pill, sun lotion, towel, snorkel gear, swimming suit, portable flash light, sandals, camera, video camera, first aid box, copy of passport and other important travel documents which is unmentioned here.

TOUR PRICE & TOUR PROGRAM

We don’t put a price in each of tour program on our website. All are depending on your requested. We have some set tour program, but we also can customize them according to the local condition. And if you have your owned tour program, we will suite it to your requested but, Please kindly tell us ahead in order to enable us to try matching it accordingly.

BANK & MONEY CHANGER

Banks and Money Changer have a different exchange-rate with International rate due to we have only small local Banks  and Money Changers. Money Changer has also limited available. If you start this tour from Bali or any well-developed touristic area in Indonesia, it’s better changing your currency there before traveling to our region. We also have some Banks with ATM Card service. Most of the hotels, restaurants, mini market or any shops are only possible to be paid in cash and really a few of them are acceptable Credit Card Payment.

INDONESIAN DOMESTIC AIRLINE

Please! inform us your exact  flight schedule to arrange your pick up and drop off service at the airport. It often has a problem with irregularity of  domestic flight schedule in Indonesia such as: delay and cancellation. So, Please! Re-check or Re-confirm your flight schedule in airline company where you purchased or issued your ticket at least 48 hours before flying.

OUR LIMITATION & RESPONSIBILITY

We always try to do best our job to make you happy and satisfied during your travel to our region. We act only as a local tours & travel agency who arrange your tours, transportation, accommodation, boat tour service, tour guide service and other tour components included in your tour package. We do not responsible for anything missing, damage, delay, cancellation or irregularities of flight schedule, minor or major accident including death, any natural disaster such as: bad weather, landslide, storm, rough sea or any force-major which are beyond of our control